Frequently Asked Questions
Everything you need to know about your WOO MORE PLAY experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, WOO MORE PLAY is committed to ethical fashion. We use organic cotton and recycled fabrics whenever possible to minimize our environmental footprint.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent to our warehouse for immediate processing. Please contact our support team within 1 hour of purchase to request any changes.